Improve customer service and increase profitability with Aldata Service Intensive Retail (SIR)
For retailers operating in a high service environment success depends on consistent and effective focus on the customer. The store is the place where you, your suppliers and your customers meet to make purchase decisions. Those decisions are based on how fast and effectively you answer questions on availability of products, prices, promotions, customer agreements and inventory. That’s why a customer-centric solution that offers strong, local processes and allows you to stay closely connected to customers is vital for your success – now and in the future. With Aldata SIR you deliver the highest level of customer service with a full overview of your business in front of you – through the point of sale.
Support your high service retail business
Aldata SIR is a complete store and chain solution, designed specifically for retailers in high service assisted sales environments with often high and complex sales- and service demands. It offers support for all core retail processes from the POS, to back-office and head office functions. With Aldata SIR you can:
- Deliver complete integrated store management, including all stock and information flows
- Also profit from strong industry-specific versions for Optical, Telecom, Book and DIY retailers
- Integrate the solution easily with your other business systems
- Optimise inventory management with automatic replenishment proposals
- Target marketing campaign offers accurately
- Enable fast, effective communication between head office and store
Aldata SIR is the next generation of Megadisc, which is supported throughout the Nordic region and that now becomes Aldata´s solution for Service Intensive Retail (SIR).
For more information about how you can start strengthening your customer service and profitability in a high service environment right away, please contact us.